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List View default when jumping out to select record(s) for attachment

List View default when jumping out to select record(s) for attachment

At the moment, the screen a user sees when they jump out to another module (with the purpose of attachment) is the display they last viewed in that module. A problem I find here is that often, if a user gets multiple results for a search term, then more than one record is retrieved, but in Display mode, they get confused and say "where is my record?"... ie. forgetting that there may be more than one record listed. I am constantly reminding people to look in the lower left corner to see the actual number of records retrieved... but wouldn't it be easier if List View was the default?

It'd save a lot of phone calls (and new duplicate records created by confused users) if the default for listings of attachment records was a forced List View... that way, users immediately see when there is more than one record from which to choose.

-Karen Biddle
Powerhouse Museum

Karen Biddle
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Re: List View default when jumping out to select record(s) for attachment

Totally agreed Karen! This is a really frustrating problem; I've configured numerous list views to help people select the correct attachment record when there are multiples possible attachments available - but if a record opens in Details View it always confuses people. (Particularly if the details on the first tab appear to match - eg parties or Right)

A helpful solution for KE to build in would be to always default to List view when launching attachment modules - or to only open details view if a single attachment record is found.

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Re: List View default when jumping out to select record(s) for attachment

This is the best suggestion I've heard in ages. Nice one.
And I agree - if result count is only one record then show Details view, otherwise show list view.

Mark Bradley – Assistant Registrar, Documentation (EMu)
National Gallery of Australia

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Re: List View default when jumping out to select record(s) for attachment

Absolutely! the default should be to display multiple results in list view. This would help users across all modules.
Has there been any response from KE about this wishlist item?

Emma

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Re: List View default when jumping out to select record(s) for attachment

No, KE have been totally quiet on this one. A shame - this is approaching two years old and would be such a MASSIVE improvement to EMu. I can't imagine who wouldn't want this change.

Mark Bradley – Assistant Registrar, Documentation (EMu)
National Gallery of Australia

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Re: List View default when jumping out to select record(s) for attachment

Hi Everyone,

Thank you for this post. 

I will forward your suggestion to the developers and report back to the forum as soon as I can.

cheers,
Donna

Donna Begg (Axiell Melbourne)
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Re: List View default when jumping out to select record(s) for attachment

Great thanks Donna.... and thanks to all who responded.
cheers
-KB

Karen Biddle
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